This Privacy Policy explains what personal information rs7869 collects from Pakistani players, how it is used, who it may be shared with, how it is protected, and what rights you have over your own data. We have written this in plain, readable English — because you deserve to actually understand it.
Your Consent: By creating an account or continuing to use the rs7869 platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use and contact support to close your account.
Data Security: rs7869 employs industry-standard encryption, access controls, and data minimisation practices to safeguard your personal information at all times.
These commitment cards summarise the most important privacy principles that rs7869 applies to your personal information. Full legal detail for each commitment is in the sections below.
rs7869 applies the principle of data minimisation — we collect only the personal data that is genuinely necessary for account operation, KYC verification, payment processing, and regulatory compliance. We do not collect data speculatively or for undefined future purposes.
All personal data held by rs7869 is protected by 256-bit SSL encryption in transit and by access-controlled, encrypted storage at rest. Access to personal data within rs7869 is restricted to staff and systems that genuinely require it for their specific function.
rs7869 does not sell, rent, or trade your personal data to third parties for commercial purposes. Data sharing with third parties occurs only where necessary for platform operations — such as payment processors, game providers, and KYC verification services — or where required by law.
Pakistani players have the right to access, correct, port, restrict, and in certain circumstances erase their personal data held by rs7869. We will respond to verified data rights requests within thirty (30) days of receipt and will not charge fees for standard requests.
rs7869 does not retain your personal data indefinitely. Retention periods are set based on the purpose for which data was collected and applicable legal obligations. Financial and KYC records are retained for the legally required minimum period; marketing data is deleted upon opt-out.
If rs7869 makes material changes to this Privacy Policy — changes that significantly affect how your data is used or your rights regarding it — we will notify you via your registered email address or via a prominent in-platform notification before the changes take effect.
For full account terms, see our Terms & Conditions.
This Privacy Policy (hereinafter "Policy") is issued by rs7869 (hereinafter "rs7869", "we", "us", "our", "the Platform", "the Company") and sets out the basis on which we collect, use, store, disclose, and otherwise process personal data relating to individuals who access or use the rs7869 website, its mobile-optimised interfaces, and all associated gaming, betting, and account services (collectively "the Platform").
This Policy applies to all persons who interact with the rs7869 Platform, including registered account holders, prospective players who have commenced but not completed the registration process, and visitors to the rs7869 website who have not created an account. References in this Policy to "you", "your", or "the player" apply to all such categories of individuals as the context requires.
This Policy is intended to be read alongside, and forms part of, the rs7869 Terms and Conditions. In the event of any inconsistency between this Policy and the Terms and Conditions on a specific data protection matter, this Policy shall prevail.
Pakistan Context: rs7869 acknowledges that Pakistan does not yet have a single comprehensive personal data protection statute equivalent to the EU GDPR or similar frameworks. rs7869 nonetheless applies data protection standards consistent with internationally recognised best practices, including those reflected in its international gaming licence obligations, to protect the data of all Pakistani players.
2.1 Identity. For the purposes of this Privacy Policy, the data controller — the entity that determines the purposes and means of processing your personal data — is rs7869, operating the online gaming platform accessible at https://rs7869.net.
2.2 Contact for Data Matters. If you have questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact the rs7869 data team via:
2.3 Data Protection Officer. rs7869 has designated an internal data protection function responsible for overseeing compliance with this Policy and applicable data protection standards. Enquiries addressed to the data team via the contact details above will be directed to this function where appropriate.
rs7869 collects the following categories of personal data from players and prospective players. We have organised these by category to make it as clear as possible what types of information we hold about you:
Full name as it appears on your CNIC, date of birth, gender, username chosen at registration, copy of CNIC or passport (as submitted for KYC verification), nationality, and country of residence. This data is collected at account registration and KYC verification stages.
Mobile phone number registered to your account, email address (if provided), and mailing address (where provided for KYC purposes). Your registered mobile number is the primary channel through which rs7869 communicates account-related information and OTP codes.
Payment method details (JazzCash account number, EasyPaisa account number, HBL/UBL/Meezan Bank account details, SadaPay or Raast identifiers, USDT wallet addresses), deposit history, withdrawal history, account balance records, and transaction timestamps. We do not store full bank card numbers — payment processing is handled by certified third-party payment processors.
Game session records, bet amounts and outcomes, game preferences, bonus usage history, sports betting selections, win and loss records, and session durations. This data is maintained for regulatory compliance, dispute resolution, responsible gambling monitoring, and platform improvement purposes.
IP address, device type (mobile, tablet, desktop), operating system, browser type and version, mobile network operator (e.g., Jazz, Zong, Telenor, Ufone), screen resolution, time zone setting, and pages visited within the rs7869 platform. This data is collected automatically via server logs and browser-level technologies.
Records of all communications between you and the rs7869 customer support team, including live chat transcripts, email correspondence, and any documents or information you share with us in the course of a support interaction. Support communications may be recorded for quality assurance and compliance purposes.
Sensitive Data: rs7869 does not intentionally collect or process sensitive personal data categories such as health information, religious beliefs, or political opinions. If you voluntarily disclose such information in support communications, rs7869 will handle it with heightened care and will use it only to the extent necessary to respond to your enquiry.
rs7869 collects personal data through the following channels and mechanisms:
rs7869 processes your personal data only where a valid legal basis exists for doing so. The following table sets out the primary legal bases on which rs7869 relies for each category of processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and operation | Performance of contract — necessary to provide you with a player account and gaming services |
| KYC identity verification | Legal obligation — required under rs7869's international gaming licence and applicable AML regulations |
| Payment processing and financial record-keeping | Performance of contract and legal obligation — to process transactions and maintain required financial records |
| Responsible gambling monitoring and intervention | Legitimate interests — to protect player welfare and fulfil responsible gambling obligations under rs7869's licence |
| Fraud detection and prevention | Legitimate interests — to protect rs7869, its players, and the integrity of the platform from fraudulent activity |
| Marketing communications | Consent — where you have opted in to receiving promotional communications from rs7869 |
| Platform analytics and improvement | Legitimate interests — to understand how the platform is used and to improve the player experience |
| Regulatory reporting and compliance | Legal obligation — to fulfil reporting obligations to licensing authorities and law enforcement where required by law |
| Dispute resolution and legal proceedings | Legitimate interests and legal obligation — to manage disputes and protect rs7869's legal position where necessary |
6.1 Account Management. rs7869 uses your identity, contact, and registration data to create and manage your player account, authenticate your login sessions, communicate with you about your account status, and provide the gaming and betting services you have signed up for.
6.2 Payment Processing. Financial data is used to process your deposit and withdrawal transactions, to reconcile your rs7869 account balance, and to maintain the financial records that rs7869 is required to keep under its licensing and AML obligations. rs7869 does not use your financial data for any purpose other than payment processing and financial compliance.
6.3 KYC and Compliance. Identity documents and financial information submitted during KYC verification are used exclusively for the purpose of verifying your identity, confirming your age (21+ requirement), establishing the legitimacy of your funding sources, and fulfilling rs7869's obligations under its international gaming licence and applicable AML regulations.
6.4 Responsible Gambling Monitoring. Gaming activity data, including session durations, deposit frequencies, and betting patterns, is used by rs7869 to monitor for indicators of potential problem gambling behaviour. Where such indicators are identified, rs7869 may take proactive measures to check on a player's welfare, adjust account settings, or contact the player directly. This monitoring activity is a condition of rs7869's gaming licence and is conducted in the interest of player safety.
6.5 Customer Support. Communications and support data is used to handle your enquiries, resolve disputes, provide technical assistance, and — where recorded — for quality assurance and staff training purposes.
6.6 Marketing and Promotions. Where you have consented to receive marketing communications, rs7869 will use your contact data and gaming activity data to send you personalised promotional offers, bonus notifications, event alerts (such as PSL-related cricket betting promotions), and other marketing content relevant to your interests as an rs7869 player. You may withdraw your marketing consent at any time.
6.7 Platform Improvement and Analytics. Technical and device data, together with anonymised or aggregated gaming activity data, is used to analyse how the rs7869 platform is used, identify areas for improvement, troubleshoot technical issues, and develop new features and products for Pakistani players.
6.8 Fraud Prevention and Security. Technical, financial, and identity data is used to detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, bonus abuse, and other security threats to the rs7869 platform and its players.
7.1 No Sale of Data. rs7869 does not sell, rent, lease, or trade your personal data to any third party for commercial purposes. This is an absolute commitment — your personal information is not a product at rs7869.
7.2 Service Providers. rs7869 shares personal data with third-party service providers who process data on our behalf for the purpose of delivering the rs7869 platform and associated services. These include:
All third-party service providers engaged by rs7869 are required to process personal data only in accordance with rs7869's instructions and are prohibited from using that data for their own commercial purposes.
7.3 Regulatory and Legal Disclosures. rs7869 may disclose your personal data to regulatory authorities, licensing bodies, law enforcement agencies, or courts where required to do so by applicable law, by an order of a competent court, or by a lawful request from a regulatory authority with jurisdiction over rs7869. Such disclosures will be made only to the extent required by the applicable legal obligation.
7.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of the rs7869 business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any material changes to the terms under which your data is held, and you will have the right to close your account if you do not agree to the data transfer.
Contractual Safeguards: rs7869 requires all third-party service providers to enter into data processing agreements that impose equivalent data protection obligations. We conduct due diligence on service providers before engagement and conduct periodic reviews to verify ongoing compliance.
8.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your preferences and actions over a period of time, and to gather technical information about how the site is used. rs7869 uses cookies and similar tracking technologies including browser local storage and session storage.
8.2 Types of Cookies Used by rs7869.
8.3 Managing Cookies. You may control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling strictly necessary cookies will affect your ability to log in and use the rs7869 platform. Disabling analytical or marketing cookies will reduce the personalisation of your experience but will not prevent you from using the core platform features.
9.1 Retention Principles. rs7869 does not retain personal data for longer than is necessary for the purposes for which it was collected, or for longer than is required by applicable law or regulatory obligation. When personal data is no longer required, it is securely deleted or anonymised.
9.2 Specific Retention Periods.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (active accounts) | Duration of account plus 5 years post-closure | Regulatory and licensing obligation |
| KYC identity documents | 5 years from account closure or last transaction | AML regulatory requirement |
| Financial transaction records | 5 years from transaction date | Financial record-keeping obligation |
| Gaming and betting activity records | 5 years from account closure | Licensing and dispute resolution purposes |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing preference data | Until opt-out or account closure | Consent — deleted upon withdrawal of consent |
| Technical logs (IP, device, session) | 12 months from collection | Security and fraud detection purposes |
| Analytical and cookies data | Up to 24 months | Platform improvement purposes |
Where rs7869 is required by law to retain data for a longer period than stated above, the legally required period shall apply. Where a legal dispute is ongoing, rs7869 may retain relevant data for the duration of the dispute plus an applicable statute of limitations period.
10.1 Technical Security. rs7869 implements a range of technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 Organisational Measures. In addition to technical controls, rs7869 maintains organisational data security measures including staff data protection training, documented data handling procedures, confidentiality obligations in employment contracts, and vendor due diligence protocols for third-party service providers with access to player data.
10.3 Data Breach Response. In the event of a personal data breach that poses a risk to player privacy, rs7869 will take immediate steps to contain the breach, assess its scope, and notify affected players as soon as practicable. Breaches meeting the notification threshold under applicable law will be reported to the relevant regulatory authority. rs7869 maintains a documented data breach response plan that is tested regularly.
Your Role in Security: While rs7869 takes extensive measures to protect your data, the security of your rs7869 account also depends on your own practices. Please ensure you use a strong, unique password for your rs7869 account, enable any available two-factor authentication options, and do not share your login credentials or OTP codes with any third party — including persons who claim to be rs7869 staff.
11.1 Cross-Border Processing. As an internationally licensed gaming platform, rs7869's data processing activities may involve the transfer of personal data across international borders — for example, to cloud infrastructure providers or game software providers located in jurisdictions other than Pakistan. Such transfers are inherent in the operation of an international online gaming platform.
11.2 Safeguards for International Transfers. Where personal data is transferred to a country that does not provide a level of data protection equivalent to internationally recognised standards, rs7869 ensures appropriate safeguards are in place. These safeguards may include contractual data transfer clauses, binding corporate rules, or reliance on adequacy determinations by relevant regulatory authorities. Pakistani players may request information about the safeguards applicable to specific international transfers by contacting rs7869 via the data protection contact details in Section 2.
11.3 Data Hosting. rs7869's primary player data is hosted on servers protected by industry-standard physical and logical access controls. The specific hosting locations are determined by the requirements of our infrastructure providers and licensing obligations, and are subject to the same data protection commitments set out in this Policy regardless of location.
rs7869 recognises and respects your rights over your personal data. The following rights are available to Pakistani players in relation to personal data held by rs7869:
You may request a copy of the personal data that rs7869 holds about you, along with information about how it is being processed. Access requests will be fulfilled within 30 days of receipt.
If you believe that personal data rs7869 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. Many basic data fields can be updated directly in your account settings.
In certain circumstances, you may request that rs7869 delete the personal data it holds about you. This right is limited where rs7869 has a legal obligation or legitimate interest in retaining the data — for example, KYC and financial records subject to regulatory retention requirements.
You may request that rs7869 restrict the processing of your personal data in specific circumstances — for example, where you contest the accuracy of the data, or where you have objected to processing and rs7869 is assessing that objection.
Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
You have the right to object to rs7869's processing of your personal data where that processing is based on legitimate interests — including profiling for marketing purposes. rs7869 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
Exercising Your Rights. To exercise any of the above rights, please contact rs7869 via email at [email protected] with the subject line "Data Rights Request", or via live chat from within your account. rs7869 will verify your identity before processing your request and will respond within thirty (30) days. No fee is charged for standard data rights requests. Where requests are manifestly unfounded or excessive, rs7869 reserves the right to charge a reasonable fee or decline to process the request.
13.1 Consent-Based Marketing. rs7869 sends promotional communications — including bonus offers, free spin announcements, cricket betting promotions during PSL season, and platform news — only to players who have consented to receive such communications. Your consent is obtained during the account registration process and can be adjusted at any time thereafter.
13.2 How to Opt Out. You may withdraw your consent to marketing communications at any time through the following channels:
13.3 Opt-Out Processing Time. Marketing opt-out requests are processed within five (5) business days. Following opt-out, you will continue to receive transactional and account-related communications (such as withdrawal confirmations, KYC request notifications, and security alerts) as these are necessary for the operation of your account and do not require separate consent.
13.4 Personalisation. Where you consent to marketing, rs7869 may personalise promotional content based on your gaming activity, preferences, and profile — for example, by targeting cricket betting offers to players who have previously bet on cricket markets. You may opt out of this personalisation specifically by contacting rs7869 customer support, without needing to opt out of all marketing communications.
14.1 Age Restriction. The rs7869 platform is strictly intended for persons aged 21 years and above. rs7869 does not knowingly collect personal data from persons under the age of 21 and does not permit persons under 21 to register or hold accounts on the platform.
14.2 Discovery of Underage Data. If rs7869 becomes aware that it has collected personal data from a person under the age of 21, it will immediately suspend the relevant account, investigate the circumstances, and — following confirmation that the account holder is under 21 — permanently close the account and securely delete all associated personal data (subject to any mandatory retention obligations arising from transactions that may already have occurred).
14.3 Parental Awareness. rs7869 encourages parents and guardians to be aware of the online activities of minors in their household and to use internet filtering and parental control software to prevent minors from accessing online gaming websites. If you believe a minor has accessed the rs7869 platform, please contact rs7869 support immediately via live chat so that appropriate action can be taken.
15.1 Scope Limitation. This Privacy Policy applies solely to personal data processed by rs7869 in connection with the rs7869 platform and associated services. It does not apply to websites, applications, or services operated by third parties, even where those third parties are rs7869 service providers or game software partners.
15.2 No External Links Responsibility. The rs7869 platform does not contain links to external third-party websites for general browsing purposes. Where links to third-party resources appear (for example, within game interfaces operated by third-party providers), rs7869 is not responsible for the privacy practices of those third parties and encourages you to review the privacy policies of any third-party service you engage with.
15.3 Game Provider Interfaces. When you play a game provided by a third-party software provider within the rs7869 lobby, you are interacting with software operated by that provider. While rs7869 selects providers that meet its security and compliance standards, the game interface itself operates under the provider's own data handling practices in addition to its obligations to rs7869 under our data processing agreements.
16.1 Right to Update. rs7869 reserves the right to amend, update, or replace this Privacy Policy at any time. Policy updates may be required to reflect changes in applicable law, regulatory guidance, the services offered by rs7869, or the technology used to operate the platform.
16.2 Notification of Material Changes. Where changes to this Policy are material — meaning they significantly alter the nature of data processing activities or your rights regarding your personal data — rs7869 will provide advance notice of those changes via email to your registered address or via a prominent in-platform notification. The notice period will be a minimum of 14 days before the amended Policy takes effect, unless a shorter period is required by law.
16.3 Version History. The date on which this Privacy Policy was most recently updated is displayed at the top of this page under the "Last Updated" label. rs7869 recommends reviewing this Policy periodically — particularly if you have been inactive on the platform for some time — to ensure you remain aware of the current terms applicable to your data.
16.4 Continued Use. Your continued use of the rs7869 platform after the effective date of any amended Privacy Policy constitutes your acknowledgement of and agreement to the updated Policy. If you do not agree to the amended Policy, you should contact rs7869 support to close your account before the effective date.
17.1 General Data Enquiries. For questions about this Privacy Policy or about how rs7869 handles your personal data, please contact us via:
17.2 Privacy Complaints. If you believe that rs7869 has not handled your personal data in accordance with this Privacy Policy or applicable data protection standards, you have the right to raise a formal complaint. rs7869 requests that you first raise the complaint directly with us — via the contact details above — so that we have the opportunity to investigate and resolve the matter.
17.3 Complaint Resolution Timeline. rs7869 will acknowledge receipt of formal privacy complaints within five (5) business days and will provide a substantive response within thirty (30) days of receipt. Complex complaints may require additional investigation time, in which case rs7869 will inform you of the expected resolution timeline.
17.4 Regulatory Escalation. If you remain unsatisfied following rs7869's formal complaint response, you may escalate your privacy complaint to the regulatory authority under whose licence rs7869 operates. Details of the relevant regulatory authority's complaints process are available from the rs7869 customer support team upon request.
Contact Reminder: Please note that [email protected] is displayed throughout this site as plain text only and cannot be clicked as a link. This is intentional. To contact rs7869, please copy the address manually into your email client, or use the live chat function available from within your rs7869 account — which is available 24 hours a day, seven days a week, including Pakistani public holidays.
Now that you understand how rs7869 handles your personal information, join thousands of Pakistani players who trust the platform for live casino, cricket betting, and slots — all in PKR, with 24/7 support. 21+ only. Always play responsibly.